'After the course, students also told fewer personal narratives and stories and instead worked to interpret the images using only the evidence before them. In physical examinations, it's important for clinicians to remove this type of bias..'
- Craig Klugman, Bioethicist and Medical Anthropologist
In an attempt to develop their observation skills, health care professionals were taught an art appreciation course modelled on one taught to children.
Participants were shown art works and asked:
- What do you see?
- What do you see that makes you think that?
- What more do you see?
The students who took the course discussed emotion less and made more medical observations, using more clinical language. They also noticed more about how their patients presented.
We can't Assess the Information (Step 3) before us if we don't see it.
We can't share it with others and seek their advice if we don't have an objective language that doesn't contaminate the information with our personal anecdotes and opinions.
We can't assess its relevance to our Widget if we're distracted by a bias.
Good Decision Making requires us to have the technical skills and self-awareness to remove ourselves from the frame and put the Widget at the centre of the picture.
Good Decision Making in one word: Look.