Be Decisive And Wait.

Those iPod quarterly sales meetings in March 2002, June 2002, September 2002, December 2002, March 2003 and June 2003 must have been tough.

The owners of two billion iPods should be grateful that Steve Jobs didn't respond to these numbers with the 'decisiveness' that many managers mistake for good decision making.

The first job of a Leader is to create the space.

And hold it.

Hold it.

Hold.