A Good Boss Knows the City.

“We had this template that we rehearsed over and over again. So I always went into the same place.

I was always gonna be at the southeast corner. The same teams went to the same locations around the Target building. So all I had to do was know that's the Target building right there and I was immediately oriented.

I knew I was in the southeast side. I knew who was on the northeast, northwest, southwest. I knew Delta was inside the house.

So that's the orientation. But I never really knew where I was in the city. If you'd asked me to pull out my map and show you what street I was on, I wouldn't have been able to do that.

All I knew was what the Target house was and if I was in the right spot, I was locked into that template and that was my orientation.

- So looking back now, would you do more map study going in?

Oh yeah, without a doubt. Yeah, yeah, yeah, without a doubt.”

- Col. James Lechner, retired US Army Ranger

A good worker knows the template of the universal city block.

A good boss knows the city.