Who's Teaching Good Decision Making?

12 Aug

'Perceived organizational justice influences employee behaviour in many ways including their level of satisfaction, commitment and trust in management. For example, in a study of 217 employee reactions to pay- raise decisions, the procedural fairness with which the decisions were made was found to influence pay satisfaction, trust in supervision and organizational commitment
Furthermore, where procedures of resource allocation and conflict resolution were deemed to be fair, employees expressed satisfaction with the outcomes of said procedures and were further committed to the firm and to their supervisors.
Similarly, in a sample of hospital workers, overall distributive fairness allowed there to be increased job satisfaction and enhanced attitudes towards one’s boss.
Additionally, perceived procedural justice and opportunities for voice related to employees’ loyalty to the organization and satisfaction with supervision.
Perceived justice led to perceived legitimacy thus leading to compliance with the system. Thus a great deal of goodwill and efficiency can be gained by organizations that focus on establishing fair systems and procedures.
Organizational justice: The search for fairness in the workplace. (1992)

Good Decision Making - a deliberate process of inquiry - is THE source of workplace satisfaction, commitment, trust, boss-love and...COMPLIANCE.