We Pack Our Children's Parachutes.

Just because nobody complains doesn't mean all parachutes are perfect.

- Benny Hill

Complainants do us a favour. They are the spokespeople for those who either vote with their feet, suffer in silence, or would eventually be disappointed but for the remedy that follows a complaint.

Parents pack our children’s parachutes and send them off to compulsory school.

We should be grateful to any parent who complains.