The Passenger View.

The airline passengers texted their loved ones goodbye from 33,000 feet, believing they were about to crash and die.

From their seats in the cabin, the ‘erratic’ descent felt to them like that.

Meanwhile, the crew conducted the abnormal control behaviour procedure, disconnected the autopilot, descended the aircraft and diverted to the closest airport for an overweight landing.

Engineers replaced the elevator servo motor.

Often the opinions from the back seats are never the reality at the front.