The Death of the Boss.

The outsourcing of management of the worker by the boss to HR marked the beginning of Management and the death of the Boss.

HR has no experience of the worker or what motivates them, and no skin in the game of how the worker serves the boss.

HR’s work is unaffected while it investigates, disciplines, hires, fires, rates, restructures, trains or ignores the worker.

Meanwhile, the boss, deprived of direct agency over their worker’s career, loses the ability or incentive to know and thus develop them.

Further reinforcing the need for HR.