'Purpose and principle, clearly understood and articulated, and commonly shared, are the genetic code of any healthy organisation. To the degree that you hold purpose and principles in common among you, you can dispense with command and control. People will know how to behave in accordance with them, and they'll do it in thousands of unimaginable, creative ways. The organisation will become a vital, living set of beliefs.'
- Dee Hock CEO Emeritus, Visa International
First, get the Widget right.
Then watch your:
Lawyers go home to play with their children.
Managers fold codes of conduct into origami swans.