It’s About Time.
The more time you have, the better the decision you should make.
Good decisions are founded on creating time.
We create time for ourselves in several ways.
Policies are decisions made in advance. Applying a policy instead of gathering and assessing and resolving the information baked into a policy gives us time.
Experience - mine and others - that finds its way through continuous improvement processes into training or equipment or workplace structures gives us time to apply the facts before us.
Drills give us the security of a rote response to fall back on if we can’t create one in the time created by knowing drills.
Time invested in developing relationships pays off when we must pass off part of a decision or its execution.
Delegation frees us up to focus on decisions demanding our full attention.
Managing time expectations in those affected by our decision gives us time to assess the information and consider more options.
The successful ‘split second decision’ is either based on luck - or the unconscious experience built over time.