Kindness Above Everything.
Some bosses tell themselves a story that it’s their job to be cruel.
Only they have the authority and discretion to make the Tough Decisions.
That this is why they are the Boss and get paid the big bucks.
That being tough and upsetting people is almost Virtuous.
Perhaps - but rarely.
The ‘hard’ decision are sometimes hard because they call on the Boss to do something harder than being cruel:
To put kindness above everything.
And to ride out the consequences.