Hacked.

Some companies run 'bug bounty' programs that reward hackers for disclosing vulnerabilities they find in the organisation's computer code.

Imagine that. Opening up your internal software to a bunch of strangers and inviting them to try and break it.

Every organisation has a similar service available to it. For Free. People who volunteer their time to point out errors in its entire operating system.

They're called 'Complainants'.