Face Reality Together.

Face reality together, not the emotions reality inspires.

- Hannah Arendt

Workplace conflict is so easily turned into a ‘personality clash’. What is often a thorny, yet clearly defined underperformance or capability issue resolvable with a bit of plain talking and adult compromise, is twisted into a soap opera of emotions.

HR types come running.

Step 1: Step Back - helps us settle our emotions.

Step 2: Define the Issue- helps us see the reality, not its consequences. See the fire, not sniff the smoke.

If the boss or HR does turn it into a personality issue, might be time for them to Step Back and then Define their reason for preferring the acting rather than the script.

They may be confronted with their own capability deficit.