Deluded.

Some bad bosses are well-meaning but incompetent.

Most bad bosses are delusional.

They sincerely believe the title ‘Boss’ endows them with unique wisdom and authority to know and see what lesser beings cannot.

Blind to their incompetence and its consequences.

The deluded bad boss cannot be fixed by 360 reviews, or third party culture surveys, or attending professional development.

The only remedy for the destructive effects of a bad boss on people and organisations is for the governing body to remove them.

Assuming of course that the boss of the bad boss isn’t themselves - deluded.