All Internal.
Step 1: Step Back is all Internal.
Oh woe is me. How unfair life is to me. I feel terrible. I don’t deserve this. I want to give up. The world is against me.
Soak ourselves in self-pity and victimhood.
Only then can we look to what’s happened and what needs to be done in the External.
Step 2: Define the Issue.
Step 3: Assess the Information.
Step 4: Check for Bias - A brief self review.
Step 5: Give a Hearing.