Answer.

'I know this stuff inherently,' the senior manager said with a shrug at the end of the presentation.

It's the boss's job to know the answer. Or to know that it's not about the answer.

Knowing - or not knowing - is the beginning. Not the end.

The Widget is our north point from which we measure our knowing.

A good boss knows so much about the Widget that she knows it's never about the Widget.

Good decision making is our boss's way to liberate us from her constraints.

Thus freed, she turns her attention to our cages.